Returns & Exchange

• You can request an exchange within 7 days of delivery.
• Pieces must be unused, unwashed and in original condition with all tags attached.
• Try-on is fine — we only ask that embroidery, linings and packaging stay intact.
• Sale or discounted pieces can be exchanged for size, subject to availability.

1. Message us on WhatsApp or email with your order number and what you'd like instead.
2. We'll arrange a doorstep pickup of the original piece.
3. Once quality-checked at our studio, your replacement ships within 3–5 business days.

We primarily offer exchanges. If a replacement isn't possible (for example, the size is sold out everywhere), we'll refund prepaid orders to the original payment method within 7–10 business days. COD orders are refunded via bank transfer.

• Pieces that have been worn, washed, altered or damaged after delivery.
• Dupattas or dress materials that have been cut or stitched.
• Items returned without tags or in unsellable condition.

Received the wrong piece or something damaged in transit? Tell us within 48 hours with photos and we'll fix it on priority — replacement or full refund, your choice.