Privacy Policy

• Account details — name, email, phone and password (stored securely, never in plain text) when you register.
• Order details — delivery address, order items and payment method so we can fulfil and deliver your purchase.
• Support messages — what you share when you contact us, so we can help you.
• Basic usage data — pages visited and device information, used only to keep the site working well.

• To process, ship and support your orders.
• To manage your account, wishlist and cart.
• To respond to your questions and exchange requests.
• To improve our catalogue and website experience.

We do not sell your personal information to anyone, ever.

Only our team and the service providers needed to run the store — for example, courier partners who need your address to deliver, and payment providers who process prepaid orders. Everyone who handles your data is expected to keep it confidential.

We use a small number of cookies and browser storage for essentials: keeping you signed in, remembering your cart and wishlist, and remembering basic preferences. There are no advertising trackers.

You can ask us at any time to see, correct or delete the personal information we hold about you. Contact us through the channels on our contact page and we'll respond within 7 days.

Passwords are stored as one-way hashes. Order records are kept as long as needed for accounts, warranties and legal requirements, then removed or anonymised.